We got the tools
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Our Services
ATMs Replenishment
In case of low cash in any of the cassettes or a cassette being empty of cash, cash is withdrawn from the CMC vault, packed, and then dispatched onto Hemaia armored vehicles.
First Line Maintenance
ATM failures are attended by Hemaia staff and it is rectified immediately if it is FLM, otherwise the supplier will be called for hardware maintenance.
Audit Branch
A dedicated audit branch at Hemaia carries out planned and random checks on operations and adherence to the standard operating procedures.
Business Continuing Plan
Hemaia has a business continuing plan which is regularly tested. This can ensure that there will be a minimum disruption to customer service if any major natural or manmade disaster occurs.
Cash in Transit
Cash in Transit is sent to or collected from bank branches, cash that is not required by the branches, mainly due to funding or insurance costs, and from corporate customers.
Security Team
A security team is providing escorting to operational field teams in high risk areas, checking that field teams adhere to the standard operating procedures.
Why us?
Certified Experience
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Competitive Pricing
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Lifetime Guarantee
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50 Years Experience
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Great Support
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